Studio Coordinator

Job title

Studio Coordinator    

Reports to

Territory Manager

Locations

Abbotsford, Langley, Regina, Saskatoon, Quebec (2), Kingston

Job Profile

The Studio Coordinator provides support to the designated WW Studio location. The Studio Coordinator is required to actively work a minimum of 20 hours per week (based on the demands of the business) in order to maintain first-hand knowledge of service delivery, program content and member concerns. The main duties will be the administration, coordination and operational function of WW Studio.

Duties and Responsibilities

  • Facilitate and own the ‘Because We Care’ program for Studio locations identified by the TM via mail, phone calls.
  • Facilitate Wellness Check -in's for drop-in members and encourage them to return for Wellness Workshops
  • Drive sales of membership and product sales
  • Answer WW member inquiries regarding program and products & encourage WW members to return for Wellness workshops
  • Ensure Studio layout is consistent with Marketing requirements
  • Ordering and arranging shipments and deliveries
  • Maintaining and Rotating Current Inventory and managing physical counts
  • Maintaining sub-Inventories for Studio locations as assigned
  • Assist with the Wellness workshop set up and tear down
  • Manage the direct maintenance of Cleanliness of Studio and/or coordination of outsourced Studio Maintenance
  • Manage relationship with sub-contractors for floor mats and window cleaning (where applicable)
  • Print weekly communication and make available to staff in an organized manner
  • Coordinate hours and sessions of other open hour staff and maintain the required administration of this process
  • Participate in training and mentoring support as requested by management
  • Support recruitment of new Studio Team Member as requested by management
  • Support coordination of local marketing initiatives as requested my management

Qualifications

  •  Proficiency in Microsoft Office suite and web-based applications 
  • Ownership and active use of smartphone and regular access to Internet-enabled computer or tablet
  • Superior organizational, communication, customer service, and time management skills
  • Excellent interpersonal and problem solving skills
  • Proven to work independently and efficiently
  • Attend mandatory training program and staff meetings in order to develop skills and program knowledge

Working relationships

  • Accountability to Regional Directors, Territory Managers in addition to Customer Experience Supervisor